In 2012, PLC organised a meet-and-greet event for pet lovers to meet celebrity Cesar Millan.

The app and mobile site included a chat function and GPS locations of each store.

Their first retail store was set up at Shaw House and Centre on Scotts Road.

In 1995, Robert Ng Fook Leon's youngest son, Ng Whye Hoe, took over the business together with his school friend when the company ran into financial difficulties.

[5][6] Through the Pet Lovers Foundation,[7] a non-profit organization established by PLC, animal welfare organizations such as Save Our Street Dogs[8] receive support from the sale of Petlovers Magazine.