Pet Food Express CEO and co-owner Michael Levy started a dog training business in 1976 and opened his first San Francisco location in 1980, selling some food and supplies.

In 1986, he left dog training to focus on retail and had expanded to three locations by the time his business partner, Mark Witriol, came aboard in 1992.

The company set up cat adoption centers in its stores starting in 2011 and claims that approximately 1,000 cats have been adopted through its California stores since the program's inception.

[3] In June 2022 the company sold to Rainier Partners, a private equity firm, to help grow the business further.

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