The station is part of the Gold Coast's G:link[1] light rail network and services the local residential community that surrounds the station.

Translink provides an integrated public transport network for the whole of South East Queensland and is responsible for ticketing and timetables,[2] Queen Street station falls in zone 5 of the network.

The station itself sits in the middle of Queen Street, with traffic running either side of the platform.

A ramp is located at the western end of the platform, with a signalised pedestrian crossing to either side of the road from that point.

[4] Situated largely in a residential area the station also services the Southport General Cemetery,[5] Southport State School [6] and a light industrial estate to the west of the station.