[5][6] It has the following connection modes:[7][8][9] The Internet-ID technology became available in Remote Utilities starting with version 5.0.

It allows the user to bypass software and hardware firewalls and NAT devices when setting up a remote connection over the Internet.

[10] Remote Utilities Agent was introduced with the release of version 5.1 which works as a program module for spontaneous support that runs without installation and administrative privileges.

[11] The predecessor project, Remote Office Manager was started in 2004 and were available for free download and use from 2004 until early 2010.

[15] Following Remote Utilities's launch, the software received consecutive positive reviews in PC World by editors in 2011[2] and 2012.