On July 6, 2012, AVG Technologies acquired CrossLoop Inc., and on January 31, 2014 it shut down the www.crossloop.com website and all former CrossLoop Inc. services, including its remote control screen sharing software products.

AVG Technologies did not give a reason for this shut down, only commenting that it was a business decision.

[1] The CrossLoop Marketplace was a place where people could get remote IT support 24 hours a day from a global network of experts through secure screen sharing technology.

Individuals and businesses could get assistance with computers, mobile devices, peripherals, software and training.

UltraVNC (formerly used TightVNC) on Windows[2] and Chicken of the VNC on a Macintosh[3] is used to establish a connection between computers, and a separate application to handle the billing of services between the two endpoints.