ConnectWise ScreenConnect

[2] ScreenConnect, LLC announced that, despite being acquired by ConnectWise, they would continue to operate under their original name in addition to offering their software as a standalone product.

Once installed, the central web application can be made visible inside and outside of the local area network (LAN).

ConnectWise ScreenConnect has a proprietary protocol and exposes an open architecture structure that can be utilized by users to implement custom plugins, scripting, or various integrations.

In addition to features that facilitate communication, ConnectWise ScreenConnect also offers complete control over branding and customization of the product design, logo, color scheme, icons, text strings, and localization.

The software is self-hosted providing users the ability to control the flow of data behind their own firewall and security implementations.

ConnectWise Control uses 256-bit AES encryption to package and ship data, supports two factor authentication, has server level video auditing, and granular role-based security.

[13] The program under its previous name of ScreenConnect has been used in fraudulent technical support scams where the fraudster is able to gain the control of the victims computer by telephoning and tricking the user to install the software and permitting a connection.

The free trial period has been utilized to avoid any software costs in doing this, and similar products such as TeamViewer[broken anchor], AnyDesk and Ammyy Admin have also been used for the scam.