[1] In 2008, following the end of his playing career, Poles returned to his alma mater Boston College as a graduate assistant and was involved in recruiting.
In 2009, Poles was hired by the Kansas City Chiefs as a scouting assistant under general manager Scott Pioli.
Poles was retained and promoted to assistant director of player personnel in 2018 under new general manager Brett Veach.
[12] Poles used the draft capital to refresh the team's roster, drafting Heisman Trophy-winning quarterback Caleb Williams with the first overall pick in 2024,[13][14] standout wide receiver Rome Odunze with the 9th overall pick, while also trading for Pro-Bowl wide receiver Keenan Allen.
[15] Despite the influx of talent added to the roster, the Bears finished the 2024 season with a 5-12 record, a massive disappointment according to many sources.
Poles and the Bears' brass eventually hired Lions offensive coordinator Ben Johnson to serve as Eberflus' successor.