The private hospital is operated by Emergency, a humanitarian non-governmental organization, and provides all medical care free of charge.

[1] The hospital also prioritizes training local staff members as part of the long-term plan to contribute to capacity building in Sudan, and for the sustainability of the facility.

[5] As of 2014, the government of Sudan was contributing US$2.5 million to the hospital's annual budget, while the remaining was funded by private donors.

[6] Designed by Studio TAMassociati, the hospital was built out of recycled shipping containers and uses leading climate control technology to insulate, heat and cool the facility, while a solar farm powers the lights and water-heating system;[7] the building won the Aga Khan Award for Architecture in 2013.

[8] Critics have raised the issue that the millions of dollars that have been poured into the hospital could be better used to improve basic health services which are desperately needed in the area, rather than advanced surgery.