The company’s operations are global, with products and services that cover more than 50 million employees of organizations in 160 countries [6] plus more than 130,000 physicians, pharmacies and allied health professionals in Canada.

MPact Immedia—established in 1988—merged with Bell Canada's Electronic Business Solutions to form BCE Emergis in 1998, which became an independent unit on May 6, 2006.

In June 2022, TELUS Health acquired LifeWorks, in a deal valued at $2.9 billion including debt.

[9] The company also has 14 TELUS Health Care Centres in British Columbia, Alberta, Manitoba, Ontario, Quebec and Newfoundland and Labrador and 4 TELUS Health MyCare Clinics located in British Columbia and Quebec.

[10] TELUS Health Virtual Pharmacy has dispensing locations in Quebec, British Columbia, Manitoba and Ontario.