Clients include corporations in technology, games, communications and media, e-commerce, financial services, banking, credit cards, fintech, travel & hospitality, healthcare, and automotive industries.

[4] In 2005, Telus invested in Ambergris Solutions, a BPO company in the Philippines, to offer additional customer service for North America.

[6] In 2008, Telus International invested in Transactel to establish CX centers in Guatemala and El Salvador.

[21][22] In the third quarter of 2024, Telus International announced a suite of changes including the departure of longtime CEO Jeff Pruitt.

[27] Telus Days of Giving is a charitable initiative in which team members volunteer in their local communities.

Since 2007, Telus Digital and its team members have impacted the lives of more than 1.6 million people[28] around the globe through volunteer activities and charitable giving, including Community Board donations.