[2] Since 2008, Telus has operated a flanker brand named Koodo Mobile, which is targeted at high school, college and university students.

[4] The following year, Telus acquired Clearnet Communications and QuébecTel to expand its coverage to the central provinces.

In February 2012, Telus launched its LTE network and it stopped selling CDMA devices, except those on clearance.

In 2013, Telus was approved by the Canadian government to purchase independent wireless carrier Public Mobile.

In April 2015, Telus announced that all of its wireless sites in British Columbia and Alberta will be upgraded to LTE.

These include a fixed number of minutes plus unlimited calling on weeknights, weekends and with up to four other Telus lines on the same account.

Caller ID and a basic voicemail for up to three messages are also included as calling features, although airtime is charged for accessing the latter.

All voice plans except for the least expensive one also allow the choice of one additional feature: double minutes, five favourite numbers or unlimited Canada-wide SMS/MMS messaging.

The first service uses Voice over IP (VoIP) and requires a mobile broadband connection, while the latter uses traditional telephony through the dialing code No.

The Telehop service, which deducts minutes when used during weekdays, cannot be use for calls terminating in Canada or the United States.

Telus offers several Internet-only and smartphone plans and add-ons for customers wishing to access mobile broadband.

Use of either service on the Telus Mobility network requires a subscription to one of the provider's data plans or add-ons.

[28] In 2007, Telus Mobility began selling in-house pay-per-download pornographic entertainment, including explicit pictures and videos, via its phones.

[38] Additionally in a 2014 press release, Telus stated that charges elicited from unwanted spam text messages can be waived at the customer's request.

[39][40] From 2008 to 2011 inclusively, Telus Mobility sold pink BlackBerry phones where a portion of each sale would support breast cancer research.

Best Buy, Walmart and selected Loblaws stores in Canada provide Telus products, prepaid and/or postpaid services.