[2][3] The series follows the actors of On Call Casting, a fictional agency designed to help busy production companies meet their mandated diversity quotas.

[6] The series premiered to a sold-out audience at the TIFF Bell Lightbox on May 6, 2019, the same day the first season was released worldwide on Facebook and YouTube.

"[8] Spring Marie Cullen of Starry Constellation Magazine wrote "it's smart, it's funny and it takes a unique look at the entertainment industry," concluding that "anyone who considers themselves a dreamer, no matter what career avenue they're headed down, will find enjoyment in this series.

"[9] Writing for The TV Junkies, Bridget Liszewski described Tokens as "a funny, bold, tongue-in-cheek look at issues of diversity, inclusion, and representation.

[11] It boldly became the first short form series to be nominated as Best Ensemble at the 2020 ACTRA Awards, competing with Kim's Convenience, Baroness von Sketch, Anne with an E and the eventual winner, Schitt's Creek.