It is the terminus of the standard gauge Vitznau–Rigi line of Rigi Railways.

The railway portion of the station has a single island platform with two tracks.

A turntable allows trains to reach the Rigi Railways depot, adjacent to the station but at almost a ninety-degree angle from it, parallel to Lake Lucerne.

Auto AG Schwyz buses load and unload on Seestrasse, to the rear of the station facilities.

As of the December 2020 timetable change,[update] the following services stop at Vitznau:[5][6]