Consequently, Warner sought to limit requests as he thought studio tours could cause a "slow-up" of the company's operations.
[3] One mail room employee, Dick Mason, was noted for giving informative tours and was frequently the requested guide for studio executives' guests.
Mason's knowledge led him to be assigned to Jack Warner's office to assist the Vice President of Worldwide Production.
Tours were unscripted but included the back lot sets, sound stages, and prop house, depending on availability.
[15]Dick Mason retired from Warner Bros. in 2000, and Danny Kahn assumed leadership of the Tour Department.
Kahn moved the location of the tour to an office building previously occupied by Columbia Pictures across the street from Gate 5.
[19][20] The upgraded Studio Tour Plus offers extra stops such as a continental breakfast, lunch at the Central Perk Café, and a visit to the Property Department.
[21] In 2018, this special event featured dark mazes and attractions based on films and video games: