The station is 10¾ miles (17 km) north of Shrewsbury on the Welsh Marches Line to Crewe.

The barriers have been controlled remotely from the South Wales ROC at Cardiff since 2013 and the signal box was deemed obsolete.

Train running information is offered via CIS display screens, customer help points and timetable poster boards.

[1] Monday to Saturdays there is generally a two-hourly service from Wem southbound to Shrewsbury and northbound to Crewe (although a few longer distance services also call, including a pair to/from Swansea via the Heart of Wales Line on weekdays only) with six trains southbound and five northbound on Sundays.

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