[7] Around 1900, a protruding porch was built in front of the ground floor, which conflicted with the architectural design.

A McDonald's restaurant has been established in the premises of the former baggage check-in and in the tunnel under the entrance there a large newsagency/book shop and a bakery.

In front of the entrance to the station there is a parking area, including a taxi stand, and nearby there is an Inter City Hotel.

The main entrance in the middle of the building is a four-columned portico, with emphasised Corinthian capitals and has strong antique ornamentation.

The ground floor originally had arched openings and it has six rectangular windows on each level and on each side of the portico.

It was necessary in 1900 to build a ground-floor entrance porch to cater for the growing need for space for counters and waiting rooms.

Preparations began in the summer of 2009, and the opening ceremony for work on the new, modernised station was held on 30 June 2009.

Since the completion of the work in 2018, it has had a two-storey shopping level, a large station forecourt, which was built on the former Bahnhofstrasse, and a bridge and café over the B 7, which was lowered by about seven metres.

Instead of a glass cube—which had previously been planned—a striking building with a bronze-coloured facade was built, which contains a Primark branch.

The modernisation of the Deutsche Bahn entrance building at an expected cost of €12.4 million started in 2014.

[8] In the course of the renovation, bus services were temporarily relocated from the street of Döppersberg to the districts of Ohligsmühle and Wall at the timetable change in July 2014.

The tenancies in this area—pharmacy, pub, bank branch, bakery and fast food restaurant—were terminated in autumn 2012 and they were closed.

The DB Travel Center was temporarily located in a shipping container at the western end of platform 1.

The selection process was stopped in the meantime to await the results of the citizens' survey and will continue after the decision of the town council to end the cable car project.