Its headquerters were formerly in San Francisco with offices in Mexico City, Mumbai, Shanghai, Bogotá, and São Paulo.
Yalo enables companies to interact with their customers in conversational commerce on messaging apps including WhatsApp, Facebook Messenger, and WeChat.
[1] Customers include Walmart, Nike, Volkswagen, Aeroméxico, appliance and electronics retailer Elektra, Mexico's largest department store, Coppel, and Mexico's largest theme resort Xcaret.
[4][5] In April 2017, it announced that its chatbot with Aeroméxico had added an artificial intelligence component to the Facebook Messenger bot.
[1] In an interview, Yalochat CEO Javier Mata said that the company was planning to offer services on Line messenger, popular in Japan, Korea and Thailand.