The station is on the Hounslow Loop Line, and all trains serving it are operated by South Western Railway.

It is 20 minutes' walk, and separated by A4 arterial road subways, from the commercial part of town, Chiswick High Road, which is served by Gunnersbury (District line and London Overground), Turnham Green and Stamford Brook stations.

All services at Chiswick are operated by South Western Railway.

The typical off-peak service in trains per hour is:[2] Additional services, including trains to and from London Waterloo via Richmond call at the station during the peak hours.

On Sundays, the service is reduced to hourly in each direction and westbound trains run to and from Woking instead of Weybridge.