The station, and all trains serving it, are operated by South Western Railway.

It is 15 miles 11 chains (24.4 km) down the line from Waterloo.

All services at Claygate are operated by South Western Railway using Class 455 EMUs.

[1] The typical off-peak service in trains per hour is:[2] On Sundays, the service is reduced to hourly in each direction.

The station is beside the midpoint and village centre of Claygate.