Dorking Deepdene is managed by Great Western Railway, which also operates all services through the station.

[5] The station is located on an embankment above street level and the platforms can only be reached by steps;[4] passengers who require step-free access are advised to instead use Dorking West station, approximately 1 kilometre (0.62 mi) to the west, which is fully wheelchair-accessible.

[6] The Reading, Guildford and Reigate Railway (RG&RR) was authorised in 1846 and opened in stages.

[10] All services at Dorking Deepdene are operated by Great Western Railway using Class 165 and 166 DMUs.

The typical off-peak service is two trains per hour in each direction between Reading via Guildford and Gatwick Airport.