The ticket office and main entrance is on the London-bound side, accessed from Cheam Road.

On the Epsom-bound side, there is an additional entrance from a footpath linking the Cheam Road with Reigate Road near the North East Surrey College of Technology.

This was subsumed into the London, Brighton and South Coast Railway.

Ewell East has been part of Travelcard Zone 6 since January 2008.

All services at Ewell East are operated by Southern using Class 377 EMUs.