[3] The headquarters and main branch of Metbank are located in Metropolitan House, at 3 Central Avenue, in Harare the capital and largest city of Zimbabwe.

[4] Metbank serves large corporations, small to medium enterprises (SMEs), as well as individuals.

The bank partners with MasterCard to issue debit and credit cards.

As of February 2018, Metbank had a network of banking agents numbering over 150, both inside and outside Zimbabwe.

[5] According to the website of the Reserve Bank of Zimbabwe, the major shareholders in the stock of the bank include the following:[2] as of January 2021[update], Metbank maintains a network of branches at the following locations:[6] The chairperson of the bank's board of directors is Dr. Linda Chipunza, a non-executive director.