Office management can be defined as “a distinct process of planning, organizing, staffing, directing, coordinating and controlling office in order to facilitate achievement of objectives of any business enterprise’ the definition shows managerial functions of an administrative manager.
The following point enlightens the importance of office management: Targets or goals are results in quantitative terms which are to be achieved in a given time.
Through better planning, sound organization and effective control, management enables a concern to reduce costs and prepare an enterprise to face cut throat competition.
Suggestions from customers, information from salesmen, close watch on competitor's activities provide source of innovation.
It provides and maintains link with various types of suppliers, banks, insurance companies, government departments, and general public.
An office manager is responsible for monitoring and reviewing systems, usually focusing on specific outcomes such as improved timescales, turnover, output, sales, etc.
They may supervise or manage a team of administrators, allocating roles, recruiting and training, and issuing assignments and projects.
As such the role is varied, often including responsibilities across a diverse range of functions such as: Personal competencies useful in the role are: problem solving skills, good decision-making abilities, integrity, resourcefulness, creativity, assertiveness, flexibility, time management skills and the ability to cope with pressure.