[7] The company uses big data and the Internet of things (IoT) to track inventory, manage supply chains, and provide personalised recommendations to customers.
[9] In May 2010, Shwapno planned to establish 500 outlets in 70 countries by 2015 but later within 6 months by October 2010, the company stopped this expansion.
[12] In 2017, the company declared that Shwapno was the first South Asian retailer to operate in accordance with the GLOBALG.A.P (Good Agricultural Practices) certification standards.
[14] In July 2019, Shwapno outlet in Dhaka was fined by the Directorate of National Consumers' Right Protection (DNCRP) for selling items at higher prices and for not displaying the date of production or maximum selling price on the labels.
[15] In April 2020, Foodpanda and Shwapno partnered to launch an on-demand grocery delivery service in Bangladesh.