[n 1] The office and light industrial zone to the north-east, the West Cross Centre, has among other businesses the headquarters and studios of broadcaster and entertainment multinational company Sky.

[3] In December 2020, South Western Railway finished work to make the station fully accessible.

The loop line itself, although partially operating services as a through line to Weybridge in Surrey, is constrained by level crossings on the Windsor and Reading line running from London Waterloo – four in the town of Egham of the 15 in total along the whole main route and its Weybridge spur are concentrated there in quick succession – whose local authority for transport Surrey County Council and Chamber of Commerce object to full-capacity timetabling without tunnelling beneath or bridging over most of the level crossings.

[5][6] The station is set below steps at the foot of a north–south humpback bridge formed by Syon Lane, which crosses the Great West Road at Gillette Corner 100m north.

A street-level third entrance, from the convergence of Northumberland, Hexham and Rothbury Gardens (streets), connects the eastbound platform.