[1] Today, the department store is a leading retailer in fashion, beauty products, lingerie, sport, kidswear & toys, home & gifts, food & beverages, and entertainment.

TSUM Kyiv has eight floors that feature women's and men's clothing, footwear, accessories, perfumes, make-up, sports, children's and household goods, a food court with restaurants and cafes, and a premium cinema Multiplex.

[2] On the seventh floor of the department store located Milk Bar restaurant that has a terrace with a panoramic view of Khreshchatyk street.

Among them are Jimmy Choo, Dolce&Gabbana, Versace, Marni, Patou, Coperni, Stella McCartney, Proenza Schouler, Wandler, Victoria Beckham, Giuseppe Zanotti, Isabel Marant, Aquazzura, Eleventy, Paul Smith, JW Anderson, A Bathing Ape, Cortigiani, Herno, Lardini, Raffa and many others.

On the third floor of the department store, one can find over 125 Ukrainian brands including Frolov, Sleeper, Ksenia Schnaider, Litkovskaya, Ruslan Baginskiy, Anna October, Bevza, Poustovit and others.

Philippe De Beauvoir, director of the oldest department store in Paris, Le Bon Marché, was invited as a project advisor.

[14][15] The workers have installed 500 tons of metal structures to preserve the facade of the building during the dismantling and reconstruction of the department store's interior.

TSUM Kyiv has also made a significant step towards sustainable development by joining the UN Global Compact in Ukraine in July 2020.

[19] The advertisement campaign TSUM Kyiv Through Generations featured representatives of famous Ukrainian dynasties, artists, and entrepreneurs who made a personal contribution to Ukraine's prosperity.

[20] TSUM Kyiv has also made a series of entertainment and educational events: presentation of the perfume line Carine Roitfeld Perfumes; meet-and-greet with Sandra Sandor, designer of the brand Nanushka; discussion panel with fashion experts and special guest Carine Roitfeld.

[23] To mark St. Valentine's Day in 2020, the department store replaced the sign “TSUM” on the facade of the building with “TS’OM” – the sound of the kiss in Ukrainian.

[25] The 2019 Christmas-themed design of the shopping windows Gift Factory received two awards: the prize for the best Christmas decor in Ukraine 2019-2020 from Malls Club and MK Illumination; and a Grand Prix (Best in Show) at the VMSD's 2020 International Visual Competition.

[27] The same year, the department store created shopping bags in collaboration with British illustrator Spyros Halaris.

[28] In 2021, Kyiv’s central department store opened autumn season with the launch of fabulous window displays that feature incredible art pieces by muralist Volodymyr Manzhos, also known under the pseudonym WaOne Interesni Kazki.