The platform officially closed and its service was acquired SM Entertainment's Dear U bubble in January 2023, app users being transferred.

[2][3] Ahead of its launch day, Universe surpassed four million pre-registered users on both the App Store and Google Play.

[4] As of January 2021, K-pop fans from 188 countries around the world including South Korea, the United States, Japan, Taiwan, Indonesia, and Brazil completed pre-registration with 80% of these users residing overseas.

[5] Two months after its launch, Universe achieved more than five million global downloads with a total 692 exclusive contents released.

[9] The proportion of overseas users increased to 89% while the total number of original content released rose to 5,122 with a cumulative view count of 21.46 million.