The original Brandling Junction Railway station building is still extant on the north side of the line.

[3][4] On 26 March 1907, an express passenger train from Leeds to Newcastle was derailed while running between Heworth signal box and Felling station.

The station was refurbished in 2015, along with Gateshead Stadium, and is branded in the new black and white corporate colour scheme.

[6] The station is equipped with ticket machines, waiting shelter, seating, next train information displays, timetable posters, and an emergency help point.

Additional services operate between Pelaw and Benton, Monkseaton, Regent Centre or South Gosforth at peak times.