[3] Owing to falling passenger numbers during the 1960s, as well as rising costs, and the need to renew life expired infrastructure and rolling stock, the Tyneside Electrics network was de-electrified and converted to diesel multiple unit operation in 1963.

During the 2020 Budget, the UK Government announced an investment of £95 million towards the £103 million Metro Flow project, which was developed to increase capacity on the network by up to 30,000 passenger journeys per day, as well as improve reliability on the branch between Pelaw and South Shields.

[5][6] Between September 2022 and December 2022, a full closure of the branch between Pelaw and South Shields took place.

[7][5][8][9] Step-free access is available at all stations across the Tyne and Wear Metro network, with tactile paving installed on both platforms.

[10][11] The station is equipped with ticket machines, waiting shelter, seating, next train information displays, timetable posters, and an emergency help point on both platforms.