The station's six platforms are accessible via twelve escalators and three elevators located in the main concourse of the airport (Schiphol Plaza).

Initially, passengers could only travel as far as Amsterdam's Zuid WTC and RAI stations, as well as south bound towards Leiden, The Hague and Rotterdam.

Because air passengers started using roller suitcases on a large scale over the years, luggage trolleys were no longer as important as they used to be.

Schiphol station offers several trains per hour to Amsterdam Centraal and frequent services to the rest of the country as well.

These include intercity services to Leiden, The Hague, Rotterdam, Utrecht, Eindhoven, Amersfoort, Almere, Lelystad, Apeldoorn, Deventer, Enschede, Groningen, Leeuwarden, Nijmegen and Zwolle.

During nighttime, an hourly service connects Schiphol with Amsterdam, Utrecht, Rotterdam, Delft, Leiden and The Hague between 1am and 5am.

In addition to several smaller stores, Schiphol Plaza also contains two medium-sized supermarkets, Food Village and Albert Heijn.