[2][3] This is a nod to the station's location, near to the Segedunum Roman Fort at the end of Hadrian's Wall.

The station is equipped with ticket machines, sheltered waiting area, seating, next-train information displays, timetable posters, and an emergency help point on both platforms.

The bus station has three departure stands (lettered A–C), each of which is fitted with a waiting shelter, seating, next-bus information displays, and timetable posters.

[10] Michael Pinsky's Pontis art project was commissioned for the station in 2003, and featured photographs of the local area, digitally altered so that words appeared in Latin.

[11][12] It has since been replaced by a new artwork, which consists of images of Hadrian's Wall, by photographer Graeme Peacock.