It operates over 200 café outlets located throughout Malaysia and other countries in the region, such as Singapore, China, Indonesia and Australia,[7] and has plans to expand into Vietnam, South Korea and Bangladesh.

[8][page needed] Established in 1999 in Ipoh, Perak, the company was taken over by Jacobs Douwe Egberts Holdings Asia NL BV in 2017.

[citation needed] The company is publicly listed on Bursa Malaysia on the main board.

In 2017, OldTown Berhad, was taken over by Jacobs Douwe Egberts Holdings Asia NL BV (JDE), a Dutch beverage company, following an offer valued at RM1.47 billion.

[13] In August 2015, Australia's first OldTown outlet was opened at Elizabeth St in Melbourne, but later closed in 2017.